Boston Massachusetts OM

Office Manager (OM)2010

Boston Massachusetts OM

Date & Time

October 1, 2010

Friday 8:00 - 3:30 pm

  • Registration begins at 7:00 am
  • Lunch will be provided

This course presents front office skills that are useful for business personnel at all levels—from beginners to veteran office managers. Activities during the course will better prepare and motivate front desk staff for their daily routines.

Crowne Plaza Boston North Shore, formerly Sheraton Ferncroft Hotel

50 Ferncroft Road
Danvers, MA 1923
See Map
Visit Website

Tuition

Attendee - 249.00
Dentist - 399.00
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CRA® Course Objectives

This fun and interactive concurrent course identifies the major roles of the front desk person. It presents excellent handouts that can be shared with the entire dental team and activities to better prepare and motivate attendees for performing their daily responsibilities. [top]

Course Topics

2010 Course topics include:

  • Team leadership
  • Productive scheduling
  • Reducing cancellations and no-shows
  • Recare management
  • Importance of customer management
  • And many additional topics
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Crowne Plaza Boston North Shore, formerly Sheraton Ferncroft Hotel

Crowne Plaza Boston North Shore, formerly Sheraton Ferncroft Hotel
50 Ferncroft Road
Danvers, MA 1923
See Map

Your stay at the Sheraton Ferncroft Hotel will be like none other. Experience the multi-million dollar renovation, which introduces new amenities for guests and has enhanced the existing architecture. The Sheraton Ferncroft’s guest rooms and suites are well-appointed and spacious. Compliment your stay with a visit to the full service AVEDA spa and salon; or get wet in the 65,000 sq. ft. indoor CoCo Key Water Resort. The Ferncroft understands that fitness is important, so continue your workout regiment in the fully-equipped fitness center. If it is the outdoors you prefer, scenic trails also surround the property, perfect of long walks and jogging. Historic New England is right outside your door at this North Shore resort. In 2010, hotel name to change to The Crown Plaza® Boston North Shore.

Discounted room rates available*: $139 per night for single or double occupancy. Reservations should be made through CR by calling (888) 334-3200. *Discount rates good until room block is filled or until expiration on August 31, 2010. Prices are subject to change. Click here for additional lodging information.

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Attendees Say...

"I feel you & your organization does more for dentistry than anyone. Before I change a product, technique, or equipment I always check out your recommendations. Keep up the great help. "

Snowbird Utah January 2011

"I have been attending Gordon's courses for 24 years (since graduating dental school). Unfortunately I see fewer younger dentists in the audience. They are missing out on something very special."

Register Now

Dentist

$399.00

Attendee

$249.00


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Presenters

Kaesy Barker

Kaesy
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6 CE Credits

ADA

PACE

Academy of General Dentistry Approved PACE
Program Provider
FAGD/MAGD credit
01/2010 to 12/2013

Additional Information

$100 non-refundable cancellation fee applies.

Complete Cancellation Policy

For discounted hotel information call (888) 334-3200

Questions

If you have any questions about the course or would like to register on the phone you can call us toll free at:
1 (888) 334-3200

Or if you need to fax us, fax us toll free at:
1 (888) 353-2121

For all other questions use our contact form.