Boston Massachusetts OM
Date & Time
Friday 8:00 - 3:30 pm
- Registration begins at 7:00 am
- Lunch will be provided
This course presents front office skills that are useful for business personnel at all levels—from beginners to veteran office managers. Activities during the course will better prepare and motivate front desk staff for their daily routines.
Sheraton Ferncroft Hotel
50 Ferncroft Road
Danvers, MA 1923
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Visit Website
Tuition
Attendee - 249.00
Dentist - 399.00
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CRA® Course Objectives
Course Topics
2010 Course topics include:
- Team leadership
- Productive scheduling
- Reducing cancellations and no-shows
- Recare management
- Importance of customer management
- And many additional topics
Sheraton Ferncroft Hotel
Your stay at the Sheraton Ferncroft Hotel will be like none other. Experience the multi-million dollar renovation, which introduces new amenities for guests and has enhanced the existing architecture. The Sheraton Ferncroft’s guest rooms and suites are well-appointed and spacious. Compliment your stay with a visit to the full service AVEDA spa and salon; or get wet in the 65,000 sq. ft. indoor CoCo Key Water Resort. The Ferncroft understands that fitness is important, so continue your workout regiment in the fully-equipped fitness center. If it is the outdoors you prefer, scenic trails also surround the property, perfect of long walks and jogging. Historic New England is right outside your door at this North Shore resort. In 2010, hotel name to change to The Crown Plaza® Boston North Shore.
Discounted room rates available*: $139 per night for single or double occupancy. Reservations should be made through CR by calling (888) 334-3200. *Discount rates good until room block is filled or until expiration on August 31, 2010. Prices are subject to change. Click here for additional lodging information.
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Presenters
6 CE Credits


Academy of General Dentistry Approved PACE
Program Provider
FAGD/MAGD credit
01/2006 to 12/2009
Additional Information
$100 non-refundable cancellation fee applies.
For discounted hotel information call (888) 334-3200
Questions
If you have any questions about the course or would like to register on the phone you can call us toll free at:
1 (888) 334-3200
Or if you need to fax us, fax us toll free at:
1 (888) 353-2121
For all other questions use our contact form.
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