Kansas City Kansas OM
Date & Time
- Registration begins at 7:00 am
- Lunch will be provided
This course presents front office skills that are useful for business personnel at all levels-from beginners to veteran office managers. Tuition includes excellent handouts that can be shared with the entire dental team. Activities during the course will better prepare and motivate front desk staff for their daily routines.
Overland Park Marriott
10800 Metcalf Ave
Overland Park, KS 66210
See Map
Visit Website
Tuition
Attendee - 249.00
Dentist - 399.00
[top]
CRA® Course Objectives
- Recognize staff personality traits and implement professional communication and conflict management skills.
- Integrate new ways to better market your dental practice and increase your new patient numbers.
- Identify ways to improve new patient communication and the "new patient experience."
- Discuss ways to enhance case presentations and patient acceptance.
- Recognize current financial options available in dentistry to improve and solidify your financial policies.
- Identify "Time Wasters" and master time management techniques.
- Classify products available to Dental Office Managers to enhance daily productivity.
Course Topics
All new course content for 2009!
- Interacting professionally with patients and staff
- Conflict management
- Dental marketing
- New patient communication
- Case presentations
- Financial arrangement options
- Time management
- And additional topics
Overland Park Marriott
When you stay at the Overland Park Marriott you can enjoy the wonderful changes that have come with the $20 million repositioning project, including updated guest rooms and concierge lounge. As a guest you will have access to the fitness center and indoor pool, full business center, and high-speed internet. Find your favorite morning pick-me-up at Starbucks, or enjoy a meal at one of our four restaurants. You will only be minutes from downtown Kansas City and attractions such as the Kansas City Zoo, Arrowhead Stadium - home of the Chiefs, and outstanding area golf courses.
Discounted room rates available*: $139 per night for single/double/triple/quad occupancy. Reservations should be made through CR by calling (888) 334-3200. *Discount rates good until room block is filled or until expiration on November 19, 2009. Prices are subject to change. Click here for additional lodging information.
[top]Attendees Say...
Lake Tahoe Nevada June 2011
Seattle Washington March 2011
Register Now
Presenters
6 CE Credits


Academy of General Dentistry Approved PACE
Program Provider
FAGD/MAGD credit
01/2010 to 12/2013
Additional Information
$100 non-refundable cancellation fee applies.
For discounted hotel information call (888) 334-3200
Questions
If you have any questions about the course or would like to register on the phone you can call us toll free at:
1 (888) 334-3200
Or if you need to fax us, fax us toll free at:
1 (888) 353-2121
For all other questions use our contact form.
![View your cart items []](/sites/all/modules/ecommerce/cart/images/cart_empty.png)