Chicago Illinois OM

Office Manager (OM)2009

Chicago Illinois OM

Date & Time

November 6, 2009
Friday, 8:00 am - 3:30 pm
  • Registration begins at 7:00 am
  • Lunch will be provided

This course presents front office skills that are useful for business personnel at all levels-from beginners to veteran office managers. Tuition includes excellent handouts that can be shared with the entire dental team. Activities during the course will better prepare and motivate front desk staff for their daily routines.

Donald E. Stephens Convention Center

5555 North River Road
Rosemont, IL 60018
See Map
Visit Website

Tuition

Attendee - 249.00
Dentist - 399.00
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CRA® Course Objectives

At the completion of the course, participants will be able to:
  • Recognize staff personality traits and implement professional communication and conflict management skills.
  • Integrate new ways to better market your dental practice and increase your new patient numbers.
  • Identify ways to improve new patient communication and the "new patient experience."
  • Discuss ways to enhance case presentations and patient acceptance.
  • Recognize current financial options available in dentistry to improve and solidify your financial policies.
  • Identify "Time Wasters" and master time management techniques.
  • Classify products available to Dental Office Managers to enhance daily productivity.
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Course Topics

2009 Course topics include:

All new course content for 2009!
  • Interacting professionally with patients and staff
  • Conflict management
  • Dental marketing
  • New patient communication
  • Case presentations
  • Financial arrangement options
  • Time management
  • And additional topics
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Donald E. Stephens Convention Center

Donald E. Stephens Convention Center
5555 North River Road
Rosemont, IL 60018
See Map

No discount rooms available through CR. See below for suggested hotels near the Donald E. Stephens Convention Center.

Sofitel Chicago O'Hare
5550 North River Road
Rosemont, IL 60018
(847) 678-4488
Sky walk connects to Donald E. Stephens Convention Center

Embassy Suites Chicago - O'Hare/Rosemont
5500 North River Road
Rosemont, IL 60018
(847) 678-4000

Hyatt Rosemont
6350 N. River Road
Rosemont, IL 60018
(847) 518-1234

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Attendees Say...

"I really enjoyed this course today. I learned a lot and really appreciate how dentistry is always getting better! Thank you! "

"First time at a CR Update. Awesome course, very rejuvenating. "

Boston Massachusetts October 2008

Register Now

Dentist

$399.00

Attendee

$249.00


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Presenters

Kaesy Barker

Kaesy
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6 CE Credits

ADA

PACE

Academy of General Dentistry Approved PACE
Program Provider
FAGD/MAGD credit
01/2006 to 12/2009

Additional Information

$100 non-refundable cancellation fee applies.

Complete Cancellation Policy

For discounted hotel information call (888) 334-3200

Questions

If you have any questions about the course or would like to register on the phone you can call us toll free at:
1 (888) 334-3200

Or if you need to fax us, fax us toll free at:
1 (888) 353-2121

For all other questions use our contact form.