Boston Massachusetts OM

Office Manager (OM)2009

Boston Massachusetts OM

Date & Time

October 16, 2009
Friday, 8:00 am - 3:30 pm
  • Registration begins at 7:00 am
  • Lunch will be provided

This course presents front office skills that are useful for business personnel at all levels-from beginners to veteran office managers. Tuition includes excellent handouts that can be shared with the entire dental team. Activities during the course will better prepare and motivate front desk staff for their daily routines.

Hilton Boston/Woburn

2 Forbes Rd
Woburn, MA 91801
See Map
Visit Website

Tuition

Attendee - 249.00
Dentist - 399.00
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CRA® Course Objectives

At the completion of the course, participants will be able to:
  • Recognize staff personality traits and implement professional communication and conflict management skills.
  • Integrate new ways to better market your dental practice and increase your new patient numbers.
  • Identify ways to improve new patient communication and the "new patient experience."
  • Discuss ways to enhance case presentations and patient acceptance.
  • Recognize current financial options available in dentistry to improve and solidify your financial policies.
  • Identify "Time Wasters" and master time management techniques.
  • Classify products available to Dental Office Managers to enhance daily productivity.
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Course Topics

2009 Course topics include:

All new course content for 2009!

  • Interacting professionally with patients and staff
  • Conflict management
  • Dental marketing
  • New patient communication
  • Case presentations
  • Financial arrangement options
  • Time management
  • And additional topics
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Hilton Boston/Woburn

Hilton Boston/Woburn
2 Forbes Rd
Woburn, MA 91801
See Map

While staying at the Hilton Boston/Woburn you will find yourself just minutes away from many of Boston’s most historical and modern attractions. Spend the day with the penguins at the New England Aquarium or catch a Red Sox game at Fenway Park. If leisure is what you want then spend your day on the golf course or at a nearby beach. And don’t forget to take advantage of the complimentary transportation to Anderson Station, where you can connect to the Commuter Rail and set off into historic Boston. As a guest you will enjoy the heated indoor pool and 24-hour fitness and business centers.

Discounted room rates available*: $149 per night for standard single or double room occupancy. Reservations should be made through CR by calling (888) 334-3200. *Discount rates good until room block is filled or until expiration on October 2, 2009. Prices subject to change. Click here for additional lodging information.

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Attendees Say...

"I think that when the research is presented as quicker, faster, and better quality alternatives it always makes a continuing education course worth the day. "

New York New York September 2008

"Excellent course. Enjoyed the type of learning environment and Gordon's sense of humor. Great information given. "

Lake Tahoe Nevada June 2008

Register Now

Dentist

$399.00

Attendee

$249.00


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Presenters

Kaesy Barker

Kaesy
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6 CE Credits

ADA

PACE

Academy of General Dentistry Approved PACE
Program Provider
FAGD/MAGD credit
01/2006 to 12/2009

Additional Information

$100 non-refundable cancellation fee applies.

Complete Cancellation Policy

For discounted hotel information call (888) 334-3200

Questions

If you have any questions about the course or would like to register on the phone you can call us toll free at:
1 (888) 334-3200

Or if you need to fax us, fax us toll free at:
1 (888) 353-2121

For all other questions use our contact form.