New York New York OM

Office Manager (OM)2009

New York New York OM

Date & Time

September 2, 2009

Wednesday, 8:00 am - 3:30 pm

  • Registration begins at 7:00 am
  • Lunch will be provided

This course presents front office skills that are useful for business personnel at all levels—from beginners to veteran office managers. Tuition includes excellent handouts that can be shared with the entire dental team. Activities during the course will better prepare and motivate front desk staff for their daily routines.

New York Marriott Marquis

1535 Broadway
New York, NY 10036
See Map
Visit Website

Tuition

Attendee - 249.00
Dentist - 399.00
[top]

CRA® Course Objectives

At the completion of the course, participants will be able to:

  • Recognize staff personality traits and implement professional communication and conflict management skills.
  • Integrate new ways to better market your dental practice and increase your new patient numbers.
  • Identify ways to improve new patient communication and the "new patient experience."
  • Discuss ways to enhance case presentations and patient acceptance.
  • Recognize current financial options available in dentistry to improve and solidify your financial policies.
  • Identify "Time Wasters" and master time management techniques.
  • Classify products available to Dental Office Managers to enhance daily productivity.
[top]

Course Topics

2009 Course topics include:

All new course content for 2009!

  • Interacting professionally with patients and staff
  • Conflict management
  • Dental marketing
  • New patient communication
  • Case presentations
  • Financial arrangement options
  • Time management
  • And additional topics
[top]

New York Marriott Marquis

New York Marriott Marquis
1535 Broadway
New York, NY 10036
See Map

At the New York Marriot Marquis Hotel, Manhattan is right outside your door. Enjoy a weekend getaway, family vacation or business trip while staying in the middle of Times Square and the Broadway theater district. As a guest you will enjoy the views of Times Square, midtown Manhattan and the skyline of New York City from the comfort of your own room. The New York Marquis Marriott Hotel also offers a 3,500-square foot, state-of-the-art fitness center with breathtaking views of Times Square. Enjoy a meal at The View, New York’s only revolving rooftop restaurant, or head outside to the near-by Fifth Avenue shopping, Radio City Music Hall, Carnegie Hall or Madison Square Garden. At this New York City Hotel entertainment and fun is always moments away.

No discounted rooms available through CR. Call (212) 398-1900 to make reservations. Click here for additional lodging information.

[top]

Attendees Say...

"Excellent course. Enjoyed the type of learning environment and Gordon's sense of humor. Great information given. "

Lake Tahoe Nevada June 2008

"Most of the products in my office have come from Dr. Christensen's list of things you have to have. I have those things in my office and enjoy doing dentistry more because of them. "

Scottsdale Arizona March 2009

Register Now

Dentist

$399.00

Attendee

$249.00


[top]

Presenters

Kaesy Barker

Kaesy
[top]

6 CE Credits

ADA

PACE

Academy of General Dentistry Approved PACE
Program Provider
FAGD/MAGD credit
01/2006 to 12/2009

Additional Information

$100 non-refundable cancellation fee applies.

Complete Cancellation Policy

For discounted hotel information call (888) 334-3200

Questions

If you have any questions about the course or would like to register on the phone you can call us toll free at:
1 (888) 334-3200

Or if you need to fax us, fax us toll free at:
1 (888) 353-2121

For all other questions use our contact form.