Williamsburg Virginia OM
Date & Time
Friday, 8:00 am - 3:30 pm
- Registration begins at 7:00 am
- Lunch will be provided
This course presents front office skills that are useful for business personnel at all levels—from beginners to veteran office managers. Tuition includes excellent handouts that can be shared with the entire dental team. Activities during the course will better prepare and motivate front desk staff for their daily routines.
Williamsburg Marriott
50 Kingsmill Rd
Williamsburg, VA 23185
See Map
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Tuition
Attendee - 249.00
Dentist - 399.00
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CRA® Course Objectives
- Recognize staff personality traits and implement professional communication and conflict management skills.
- Integrate new ways to better market your dental practice and increase your new patient numbers.
- Identify ways to improve new patient communication and the "new patient experience."
- Discuss ways to enhance case presentations and patient acceptance.
- Recognize current financial options available in dentistry to improve and solidify your financial policies.
- Identify "Time Wasters" and master time management techniques.
- Classify products available to Dental Office Managers to enhance daily productivity.
Course Topics
2009 Course topics include:
All new course content for 2009!
- Interacting professionally with patients and staff
- Conflict management
- Dental marketing
- New patient communication
- Case presentations
- Financial arrangement options
- Time management
- And additional topics
Williamsburg Marriott
The Williamsburg Marriott is centrally located to Colonial Williamsburg, Jamestown and Yorktown. Busch Gardens and Water Country USA are perfect destinations for those looking for an exhilarating experience. Guests will be pleased with the many leisure activities offered such as tennis courts, health club, indoor and outdoor pool, and whirlpool after a day of touring famous colonial destinations.
Discounted room rates available*: $144 per night for single or double occupancy. Reservations should be made through CR by calling (888) 334-3200. *Discount rates good until room block is filled or until expiration on June 30, 2009. Prices are subject to change. Click here for additional lodging information.
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Presenters
6 CE Credits


Academy of General Dentistry Approved PACE
Program Provider
FAGD/MAGD credit
01/2006 to 12/2009
Additional Information
$100 non-refundable cancellation fee applies.
For discounted hotel information call (888) 334-3200
Questions
If you have any questions about the course or would like to register on the phone you can call us toll free at:
1 (888) 334-3200
Or if you need to fax us, fax us toll free at:
1 (888) 353-2121
For all other questions use our contact form.
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