Seattle Washington OM

Office Manager (OM)2009

Seattle Washington OM

Date & Time

April 3, 2009

Friday, 8:00 am - 3:30 pm

  • Registration begins at 7:00 am
  • Lunch will be provided

This course presents front office skills that are useful for business personnel at all levels—from beginners to veteran office managers. Tuition includes excellent handouts that can be shared with the entire dental team. Activities during the course will better prepare and motivate front desk staff for their daily routines.

The Westin Seattle

1900 Fifth Ave
Seattle , WA 98101
See Map
Visit Website

Tuition

Attendee - 249.00
Dentist - 399.00
[top]

CRA® Course Objectives

At the completion of the course, participants will be able to:

  • Recognize staff personality traits and implement professional communication and conflict management skills.
  • Integrate new ways to better market your dental practice and increase your new patient numbers.
  • Identify ways to improve new patient communication and the "new patient experience."
  • Discuss ways to enhance case presentations and patient acceptance.
  • Recognize current financial options available in dentistry to improve and solidify your financial policies.
  • Identify "Time Wasters" and master time management techniques.
  • Classify products available to Dental Office Managers to enhance daily productivity.
[top]

Course Topics

2009 Course topics include:

All new course content for 2009!

  • Interacting professionally with patients and staff
  • Conflict management
  • Dental marketing
  • New patient communication
  • Case presentations
  • Financial arrangement options
  • Time management
  • And additional topics
[top]

The Westin Seattle

The Westin Seattle
1900 Fifth Ave
Seattle, WA 98101
See Map

The Westin Seattle is the gateway to downtown! Experience endless shopping, attractions, and dining. The Washington State Convention Center, Pike Place Market and the Space Needle are only a short walk from the hotel. Enjoy the 24-hour gym, indoor pool & whirlpool, business center, and in-room spa treatments at The Westin Seattle.

No discounted rooms available through CR. Call The Westin Seattle at (206) 728-1000 to make room reservations. Click here for additional lodging information.

[top]

Attendees Say...

"Absolutely best Continuing Ed course available. I always learn so much. I never watch the clock. I sit up front!"

Las Vegas Nevada May 2010

"These courses have made me feel more confident about the way I practice. It has helped me pick materials and techniques I use daily."

Register Now

Dentist

$399.00

Attendee

$249.00


[top]

Presenters

Kaesy Barker

Kaesy
[top]

6 CE Credits

ADA

PACE

Academy of General Dentistry Approved PACE
Program Provider
FAGD/MAGD credit
01/2006 to 12/2009

Additional Information

$100 non-refundable cancellation fee applies.

Complete Cancellation Policy

For discounted hotel information call (888) 334-3200

Questions

If you have any questions about the course or would like to register on the phone you can call us toll free at:
1 (888) 334-3200

Or if you need to fax us, fax us toll free at:
1 (888) 353-2121

For all other questions use our contact form.