Kansas City Missouri OM

Office Manager (OM)2008

Kansas City Missouri OM

Date & Time

December 5, 2008

Friday, 8:00 am - 3:30 pm

  • Registration begins at 7:00 am
  • Lunch will be provided

While you & your clinical staff are at the popular "Dentistry Update®", your front office personnel can attend "What Every Office Manager Should Know!". This concurrent course presents front office skills that are useful for business personnel at all levels - from beginners to veteran office managers. Tuition includes excellent handouts that can be shared with the entire dental team. Activities during the course will better prepare and motivate front office staff for their daily routines.

Kansas City Convention Center

301 West 13 St
Kansas City, MO 64105
See Map
Visit Website

Tuition

Attendee - 199.00
Dentist - 399.00
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CRA® Course Objectives

At the completion of this course participants will be able to:
  • Identify personality traits and implement communication and conflict management skills based on personality.
  • Describe team leadership skills helpful in communication, hiring, training, employee evaluations, and conflict management.
  • List scheduling methods that can maximize production without adding stress.
  • Discuss and compare ways to reduce patient cancellations and no-shows.
  • Implement procedures to manage patient recalls and overcome patient objections to pre-appointing.
  • Discuss and integrate into practice a paperless office through use of scanners, digital x-ray, digital photography, and more.
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Course Topics

2008 Course topics include:
  • How to reduce cancellations and no-shows
  • Conflict management
  • Interacting professionally with patients and staff
  • Importance of being a good team leader
  • Hiring, training, and employee evaluations
  • Productive scheduling
  • Recall management
  • Paperless office basics
  • And additional topics
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Kansas City Convention Center

Kansas City Convention Center
301 West 13 St
Kansas City , MO 64105
See Map

No discounted rooms available through CR. See below for suggested hotels near the Kansas City Convention Center.

Kansas City Marriott Downtown
200 West 12th Street
Kansas City, MO 64105
(816) 421-6800

Hilton President Kansas City
1329 Baltimore
Kansas City, MO 64105
(816) 221-9490

Hyatt Regency Crown Center
2345 McGee Street
Kansas City, MO 64108
(816) 421-1234

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Attendees Say...

"This is my third "Dentistry Update®" and each one gives me a piece of information that is thoroughly useful. There is no other group of researchers that I trust more than CLINICIANS REPORT™, period. Gordon and Rella are wonderful speakers and kept us interested. If you haven't gone to one of these seminars, then you cannot consider yourself and up to date, cutting-edge dentist. "

New York New York September 2008

"These courses have made me feel more confident about the way I practice. It has helped me pick materials and techniques I use daily."

Register Now

Dentist

$399.00

Attendee

$199.00


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Presenters

Kaesy Barker

Kaesy
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6 CE Credits

ADA

PACE

Academy of General Dentistry Approved PACE
Program Provider
FAGD/MAGD credit
01/2006 to 12/2009

Additional Information

$100 non-refundable cancellation fee applies.

Complete Cancellation Policy

For discounted hotel information call (888) 334-3200

Questions

If you have any questions about the course or would like to register on the phone you can call us toll free at:
1 (888) 334-3200

Or if you need to fax us, fax us toll free at:
1 (888) 353-2121

For all other questions use our contact form.